Exchange Policies

1. Exchange can be done only if a wrong item has been sent or if an item has a defect.

2. For exchange, the buyer needs to write to us within 24 hours of receiving the item (within 24 hours from the date it has been delivered). Our email is

3. We don't have any pick-up facility for any return & we'll provide with our return address, where to send the piece back.

4. Hand woven textiles are often characterized by minimal weaving irregularities. They are known for that rawness, are identifiable that these are not defects & are natural to hand woven.